Frequently Asked Questions

Everything you need to know about Trixie Cosmetics

Are Trixie Cosmetics products cruelty-free?

Yes! All Trixie Cosmetics products are 100% cruelty-free. We love our furry friends as much as we love a bold lip.

How long will it take for my order to ship?

Orders are typically processed within 3-5 business days. Once shipped, domestic orders usually arrive within 5-7 business days.

What is your return policy?

Due to the nature of cosmetic products and for hygiene reasons, we cannot accept returns or exchanges. If your item arrives damaged, please contact our support team within 14 days.

Do you ship internationally?

Yes, we ship to most countries worldwide! Please note that international orders may be subject to customs fees and longer shipping times depending on your location.

Are your products vegan?

While many of our products are vegan, some may contain ingredients like beeswax or carmine. Please check the specific ingredient list on each product page for full details.

How can I track my package?

Once your order has shipped, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.