Returns & Exchanges

We want you to be obsessed with your look, but if a product isn't performing for you, we offer returns on most items within 30 days of delivery. Please note that for hygiene reasons, certain beauty tools and used cosmetics may be subject to specific restrictions.

1

Check Eligibility

Ensure your items are in their original packaging and were purchased within the last 30 days from TrixieCosmetics.com.

2

Start Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

3

Pack and Ship

Print your prepaid shipping label, securely pack your items to prevent breakage, and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing